Services can range from: Manage and monitor desktops, servers and networks 24/7 to identify and resolve issues and maximize system availability—including routers, firewalls, switches, virtual hosts and network storage. Install, manage and update virus, spam and spyware/malware software (security). Install and manage software updates and patches. Back up servers and workstations. Install and manage firewalls. Host your email in our data centers. Provide anywhere access to your email. Provide 24/7/365 IT support via the our Help Desk located in the United States. Provide you with a customer advocate, to make sure your issues and concerns are addressed and you continue to be thrilled with our IT services.